The administrative professional: Technology & procedures

Type
Book
ISBN 10
1305581164 
ISBN 13
9781305581166 
LCCN
2015944082 
Category
Unknown  [ Browse Items ]
Publication Year
2016 
Publisher
Pages
368 p. 
Subject
Office practice -- Textbooks. Administrative assistants -- Textbooks. Office management -- Textbooks. 
Description
color illustrations ; 27 cm
 
Biblio Notes

Part 1. The Workplace and you -- 2. The workplace environment -- 3. Communication -- The Key to Sucess -- 4. Records Management, Travel, and Finances -- 5. Career Success -- Reference Guide -- Glossary -- Index -- Chapter 1. -- Entering the Workplace -- 2. Becoming a Professional -- 3. Managing and Organzing Yourself -- Part 2. The Workplace Environment -- 4. Working ethically -- 5. Understanding the Workplace Team -- 6. Developing Customer Focus -- Part 3. Communication -- The Key to Sucess -- 7. Improving Communication Skills -- 8. Communicating with Technology -- 9. Developing Presentation Skills -- 10. Planning Meetings and Events -- Part 4. Records Management, Travel, and Finances -- 11. Managing Physical Records -- 12. Managing Electronic Records and Mail -- 13. Coordinating Business Travel -- 14. Understanding Financial Documents -- Part 5. Career Sucess -- 15. Seeking Employment -- 16. Leading with Confidence -- Reference guide -- Glossary, Index  
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